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Undergraduate Module Descriptors 2012/13

LE5402: Tour Operations

Module Title Tour Operations
Module Code LE5402
Module Tutor Keith Donne
School Leisure
CAT Points 15
Level of Study 5
Pre-requisites Before taking this module you must pass LE4400 or pass LE4402
Co-requisites None
Restrictions None
Brief Description

This module explores the structure of the tour operating industry and the creation, management and development of the tour operations package, acknowledging key challenges in managing consumers and suppliers sustainably in host destinations.

Indicative Syllabus

The module develops in the student a critical understanding of the structure of the tour operations industry and the various elements that combine to create and develop the inclusive tour package. It addresses the key administrative, consumer and host destination supplier management challenges, within the political and legal constraints of tourism management in a global context.

Learning Outcomes

A student passing this module should be able to demonstrate a critical understanding of:

  1. the structure of the tour operating industry;
  2. the creation and development of inclusive tour package programmes;
  3. the management administration of tour operations;
  4. the politico- legal constraints of tour operating;
  5. service quality management and consumer satisfaction in the tour operating context.
  6. sustainable management in businesses and suppliers involved in travel operations.
Learning and Teaching Activities Scheduled Contact Hours: 36
Independent Learning Hours: 114
Assessment (For further details see the Module Guide) 001: 50% Coursework: Individual, standard written: 1500 words or equivalent
002: 50% Coursework: Individual, standard written: 1500 words or equivalent
Special Assessment Requirements
Indicative Resources

The Library Catalogue contains full details of the current reading list for this module. Further details may also be found in the Module Guide.

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