Course Resources Archive

This module seeks to explore the wider business environment within which resort hotels operate. It will introduce students to how the external environment has an impact upon the hotel and resort business and what the business can do to address this.

The module will examine the political, economic, socio-cultural and technological landscape and how this impacts upon business. It will also explore the operational environment that consists of suppliers, competitors and the labour market. It will also explore how hotel and resort business can attempt to manage change in accordance with these changes.

A student passing this module should be able to:

1. Identify different contextual environmental considerations that impact upon a hotel and resort business.
2. Identify different operational environmental considerations that impact upon a hotel and resort business.
3. Understand how hotel and resort businesses manage change in light of external environmental pressures.
4. Understand the complex legal environment that hotel and resorts operate within.
5. Apply a range of skills, including: written and oral and visual presentation skills, use ICT skills to access and present relevant data and evidence and effectively plan and manage the independent learning experience.

The Library Catalogue contains full details of the current reading list for this module. Further details may also be found in the Module Guide.